My Services

Lensfleer offers comprehensive services to enhance your games and digital products, including product strategy, forecasting, growing live operations, lifecycle optimization, customer experience and journey, co-development and publishing setups, governance processes, and team and change management.

Explore the categories below to discover how I can help your business thrive.

Product Direction

  • Definition of Commercial Vision & Product Strategy

  • Convergence of Vision, Design, Brand, Production, and Business

  • Competitive Market Analysis & Product Positioning

  • Business Case Modeling & Monetization Strategy

  • Player Testing & Audience Research to optimise Operations

  • Development & Live Operations Roadmap & Content Planning

Live Operation

  • Roadmap Creation & Lifecycle Management

  • Commercial Design & Ingame KPI Forecasting

  • Contingency Release Planning & Ingame Event Plotting

  • Game Economy, including Resource Gain and Sink Loops

  • User Acquisition & Retention Planning

  • 360° Lifecycle Management from Conception to Sunsetting

CoDev, Publishing & Governance

  • Partner Evaluation & Due Diligence

  • Deal conditions negotiation & contract drafting support

  • Milestone & Business terms planning

  • Governance & Gating Process creation for Milestones and Deliverables

  • Steering & Mentoring External Teams, incl. full Stakeholder Management

  • Coaching & Optimization for Remote Work and CoDev Processes

Customer Experience

  • Enhancing game accessibility and flow for an inclusive player experience

  • Mapping and improving customer journey and player satisfaction

  • Conception of tailored in-game experiences to enhance engagement

  • Integration player feedback into product and feature development

  • Fostering community engagement and optimizing communication channels

  • Utilizing data to derive player experience enrichment and needs

Team Setup & Change Management

  • Assessment of existing Structures and Processes

  • Optimization of Dev and supporting Teams’ Setup & Workflows

  • Operational Sustainability, engaging Tech & Design Debt

  • Cross-Functional Collaboration improvements

  • Core Team Forging and Vision Ideation Mentoring

  • Proper Goal setting and Performance Metrics creation